Privacy notice
Takt Operations Solutions (Pty) Ltd · Effective 1 November 2026
This notice explains how Takt Operations Solutions (Pty) Ltd ("Takt", "we") handles personal information you share with us through this website, by email or by phone, as required by the Protection of Personal Information Act 4 of 2013 (POPIA). Full detail is in our PAIA & POPIA manual.
Who we are
| Item | Detail |
|---|---|
| Responsible party | Takt Operations Solutions (Pty) Ltd, reg. 2026/855793/07 |
| Information Officer | Winand Carstens · winand@taktops.co.za · 082 221 5347 Registered with the Information Regulator, reg. no. 2026-070820 |
| Address | 618 William Nicol Street, Constantia Park, Pretoria, 0010 |
What this website collects
Nothing by itself. The site has no forms, no analytics, no tracking and no cookies. If you click the email or phone link, you contact us directly and we receive what you choose to send.
What we collect when you contact us
- Your name, job title, company and contact details.
- The content of your messages and notes of our conversations.
Why we use it
- To reply to you and discuss your enquiry.
- To prepare and manage proposals and agreements if you go ahead.
- To meet our legal obligations, for example tax and company records.
We do not sell your information or add you to marketing lists. We only send you information about our services if you have asked for it or are already in contact with us about them, and you can ask us to stop at any time.
Who we share it with
Only where needed for the purposes above or where the law requires it: our email and file provider (Microsoft 365, set up with South African data residency), our bank, accountant and legal advisers, and authorities such as SARS, CIPC or the Information Regulator.
How long we keep it
As long as needed for your enquiry or our work together, and after that only as long as the law requires us to keep business records.
How we protect it
Multi-factor authentication on our accounts, access limited to people who need it, and data stored in South Africa. If a security compromise affects your information, we will tell you and the Information Regulator as POPIA requires.
Your rights
- Ask what personal information we hold about you, and for a copy of it.
- Ask us to correct or delete it.
- Object to our use of it, including for direct marketing.
- Complain to the Information Regulator: inforegulator.org.za.
To use any of these rights, contact the Information Officer above. Requests for access to records follow the process in our PAIA & POPIA manual.
Client data on projects
When a client gives us business records for a project, we act as their operator under a written data agreement: we use the records only on the client's instructions, keep them encrypted and separate from any other client's data, limit access to the people who need it, and return or delete them when the project ends. Where the records are processed, and which service providers may be used, is set out in that agreement.